Big Data Analytics for Utilities & Telecoms
A natural progression in the evolution of BI and Big Data analytics involves FTI’s work in helping the Utilities and Telecom sectors improve efficiencies and enhance services to consumers, and to the public at large. Virtually everyone in modern society depends on energy, electricity and telecommunications in varying degrees throughout daily life. Utilities and Telecom enterprises recognize that creating a smarter grid that’s more reliable, cheaper, and better for the environment benefits everyone. Toward this goal, FTI employs its expertise in data integration, reporting and analytics around huge amounts of available data for Utility and Telecom enterprises. FTI helps these firms track and improve their services, stay competitive with other energy companies, and assimilate alternative energy resources effectively. Data is parsed from many sources and includes but is not limited to the following areas:
- generation, transmission, distribution
- billing, smart grid, meters and meter usage
- regulatory, regional transmission organizations (RTO),
- merger and acquisition activity,
- service calls and call level detail,
- marketing, customer relations, loyalty programs
- operations and network optimization,
- pricing, campaigns, and vendors,
- scheduling and staffing